UMLAUT MOBILE BENCHMARK USA 2018
VERIZON ACHIEVES ‘BEST IN TEST’ AND WINS THE UMLAUT MOBILE BENCHMARK USA
The international benchmarking expert umlaut has been testing the performance of cellular networks around the globe for more than 15 years. Since the beginning of this year, umlaut has also analyzed US carriers’ performance and published a series of reports each examining a different aspect culminating in the present report. The “umlaut Mobile Benchmark USA” determines the “BEST in test” carrier in the US.
All umlaut reports reveal deep insights into the mobile communication quality of the four big carriers’ networks. While the first three reports focused on distinct quality aspects and referred to specific environments – “Connectivity on Interstates” is a umlaut report on cellular coverage on the interstates, “US State Connectivity” is a umlaut report on cellular coverage in the individual US states, “Data Speed Report” is a umlaut report about data speed comparison in the US markets, Metropolitan Statistical Areas (MSA) – the present report draws a nationwide holistic picture of the quality of service of the US mobile network carriers. The question is: Which carrier achieves the best test results for mobile voice and data in the US?
RESULTS IN A NUTSHELL
TO WIN THE UMLAUT MOBILE BENCHMARK AND DESERVE THE “BEST IN TEST” ACCOLADE THE NETWORKS MUST PROVE THEMSELVES IN THREE DISCIPLINES – COVERAGE, DATA SPEED AND DATA SERVICE AVAILABILITY.
First, coverage for both voice and data services determines half of the overall scoring of 1,000 points. Here, we consider six different aspects of coverage from the consumers’ perspective. Second, the Data Speed determining 20% of the overall score considers the diverse facets of speed as provided by the networks and experienced by the users. And, third, the continuity of the networks’ service delivery is included with 30% of the overall score. Here, network outages or service degradations are analyzed for evaluating the Data Service Availability. Looking at the total score from all disciplines, the umlaut Mobile Benchmark in the United States has a clear winner: Verizon. AT&T follows in second place. Both networks rank high with more than 75% of the achievable umlaut Score. T-Mobile and Sprint are ranked third and fourth with just above 60% of the achievable points.